Imagine spending your last day of 2016 paying RM900 due to a failed debit transaction at a pharmacy. That was exactly what a Malaysian couple experienced on New Year’s Eve.

A social media user by the name of Izzat Mustaffa shared the story of the couple’s misfortune at a pharmacy where he is working. The couple was doing their shopping in the pharmacy and when they decided to use their debit card to pay, there was an error and the transaction had failed.

The couple mentioned how they had earlier used the debit card at Econsave and did not encounter any problems. Hence, they asked the pharmacy staff to try once more. They ended up trying for a total of 5 times. The customer then checked their account and realised that RM900+ had been deducted.

Image Credit: Izzat Mustaffa

The couple then requested for the staff to return their money. Unfortunately, the pharmacy did not receive any record for the transaction. As a matter of fact, they checked their settlement and there was no record of the previous transactions.

The situation became tense and the customer proceeded to made a call to their bank. It is clarified that indeed the money was transacted from the customers’ account. However, the pharmacy did not receive it in their account. The bank then mentioned that they would refund the customer their money in 15 days’ time.

Izzat ended his Facebook post with a gentle reminder. He mentioned: “The moral of the story is if you’re using a debit card and you experience an error in transaction, please check your account balance. If you’ve noticed any deduction, please stop swiping your card.”

Feature Image Credit: Izzat Mustaffa

Also Read
5 Awww Stories We Found On Social Media That Gives Us Hope For The “New Normal” Raya

Spreading hate is easy via social media. Instead, we focus on looking for kind stories that Malaysians have done during the MCO and the COVID-19 period.

There’s An Event To Educate M’sians About #MeToo On Nov 30, Here’s How To Get Involved

On November 30th, there will be a half-day educational event held in Bangsar about the #MeToo movement and sexual harassment.

GrabFood Now Delivers Till 2am So You Can Get Cheese Naan Without Leaving Your Bed

GrabFood extended their delivery hours and now serves till 2am daily, in the Kuala Lumpur and Klang Valley area.

We Tried Secret Recipe’s New Boba Drinks So You Don’t Have To

We review Secret Recipe Malaysia's boba pearls bubble milk tea drink series, including the Boba Brown Sugar Milk and Boba Brown Sugar Milk Tea.

7 Things KAKIGŌRI Did Right With Their Recent Rebranding

Japanese shaved ice dessert brand, Kakigori Malaysia, has announced that they have rebranded and officially changed their name to Kakiyuki.

Texas Chicken Officially Launched Their First 24-Hour Drive Thru In Klang Valley!

Texas Chicken Malaysia launched their first 24-hour drive thru in Klang Valley at Sunway Mentari, Bandar Sunway in June 2019.

Differently-Abled M’sians Can Now Enjoy Digi Mobile Plans As Low As RM28/Month

Digi introduces cheap mobile plans as low as RM29/month for Malaysian persons with difficulties (OKU) to support the differently-abled community.

In My Quest For Love, I Turned To Facebook Dating—It’s Better Than Tinder Already

DiscoverKL reviews Facebook Dating, a new in-app dating feature app in Malaysia, as well as how it compares against Tinder and Coffee Meets Bagel.